Privacy Policy

At Greenwoods ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, dine with us, subscribe to our marketing communications, or otherwise interact with our business.

This Privacy Policy applies to all three of our restaurant locations:

How we use your information

We collect personal information when you subscribe to our newsletter, contact us through our website, make a reservation, sign in to our WiFi or purchase a gift voucher.

We may use your information to:

• Respond to enquiries
• Manage reservations
• Send restaurant news, offers, and updates (if you have opted in to email marketing, see section below)
• Process gift voucher purchases
• Improve our website and customer experience
• Meet legal and regulatory obligations

Data processing

For our restaurants in The Netherlands, we process personal data under the General Data Protection Regulation (GDPR). For our UK restaurant, we process personal data under the UK GDPR and the Data Protection Act 2018. Depending on the circumstances, our legal basis includes:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

Email marketing

If you sign up to our mailing list, we will use your email address to send occasional updates, events, and special offers from our restaurant. You can unsubscribe at any time by clicking the link in any marketing email.

Reservations & gift vouchers

Our UK restaurant uses OpenTable for online reservations and Giftpro for gift vouchers. Our Dutch restaurants use Gifty for gift vouchers. These providers may process your personal information in accordance with their own privacy policies.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our website, reservations, gift vouchers, and business systems.

Cookies

Our website uses cookies and similar technologies to help the site function, understand how visitors use it, and improve the user experience. You can manage cookie preferences through your browser settings.

Your rights

Under the EU GDPR and UK GDPR, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information, and to withdraw consent for marketing at any time.

Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

Supervisory Authorities

For our Dutch restaurants — Autoriteit Persoonsgegevens: https://autoriteitpersoonsgegevens.nl
For our UK restaurant — Information Commissioner's Office (ICO): https://ico.org.uk

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact

For any privacy-related questions, please contact info@greenwoods.eu.